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Shipping policy
Shipping Policy
Last updated: 2026
Thank you for shopping with us. Below is our complete shipping policy for all print-on-demand custom orders. By placing an order, you agree to the terms listed below.
1. Free Worldwide Shipping
We offer free standard international shipping on all orders worldwide.
There is no minimum order value required to qualify for free shipping. Every order will be shipped with our standard shipping service at no extra cost to customers.
2. Order Processing & Production Time
All our products are custom printed and made-to-order after your order is placed.
Production handling time: 2 – 5 business days.
During busy seasons, sales events, or holidays, production may be delayed by 1–3 additional business days due to high order volume.
3. Shipping & Delivery Time
Once your item is produced and dispatched, the international shipping delivery time takes approximately 7 – 15 business days.
Total overall order fulfillment time: 10 – 20 business days (production + shipping).
Please note that delivery time may be slightly longer for remote countries, rural areas, or due to customs clearance delays, weather conditions, or local postal processing.
4. Shipping Service & Upgrades
We only provide standard free international shipping.
Express shipping, rush order processing, or faster delivery upgrades are not available at this time.
5. Order Tracking
Once your order ships, you will receive a shipping confirmation email with a tracking number and tracking link. You can monitor your delivery status online in real time.
Tracking information may take 1–3 days to update after dispatch due to international logistics scanning delays.
6. Customs & Import Duties
International orders may be subject to local import taxes, customs duties, or processing fees depending on your country’s regulations. These fees are the customer’s responsibility and are not included in our product price or shipping service.
7. Lost or Delayed Packages
If your package is significantly delayed, stuck in transit, or marked as lost, please contact our support team. We will verify the logistics status and provide solutions accordingly.
We do not issue early refunds for in-transit orders before the maximum delivery window is completed.
8. Shipping Address Rules
Please ensure your shipping address is accurate, complete, and includes valid contact information. We are not responsible for undeliverable packages caused by incorrect customer addresses.
9. Contact Support
For any shipping questions, delays, or tracking issues, please contact us at: cloverlove2019@gmail.com